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Reality Check: You're Not So Client Centric

Glenn Kautt explains what it really means to be client centric.  It's not so much about client service but identifying the right clients; not all clients expect, or deserve, the same levels of service. Read the full article at http://www.financial-planning.com/news/practice_management/glenn-g-kautt-youre-not-client-centric-2690291-1.html?pg=1

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