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Reality Check: You're Not So Client Centric

Being Truly Client Centric Can Improve the Value of Your Organization

September 2, 2014

Financial Planning

Glenn Kautt explains what it really means to be client centric.  It's not so much about client service but identifying the right clients; not all clients expect, or deserve, the same levels of service. Read the full article at http://www.financial-planning.com/news/practice_management/glenn-g-kautt-youre-not-client-centric-2690291-1.html?pg=1